Privacy and Cookies Policy
Rushmoor Voluntary Services (“We”) are committed to protecting and respecting your privacy.
For the purpose of the General Data Protection Regulation (GDPR)(The Regulation), the data controller is
Rushmoor Voluntary Services
1st Floor Civic Offices
Information we may collect from you
We may collect and process the following data about you:
- Information that you provide by filling in forms on this website (our site). This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
- Details of transactions you carry out through our site .
- Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Uses made of the information
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your devices.
- To provide you with information, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
We may also use your data to provide you with information about services which may be of interest to you and we may contact you about these electronicaly ,by post or telephone.
Disclosure of your information
We may disclose your personal information to any member of our group (meaning our subsidiaries, holding company and their or its subsidiaries) and to any associated companies (meaning companies which have common stakeholders to us).
We may disclose your personal information to third parties:
- If we, or substantially all of our assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Rushmoor Voluntary Services , our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by not checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
Access to your information
The Regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulation. Access requests are free but, in some circumstances an administration charge may be applied.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:
- Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
- Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
The table below explains the cookies we use and why.
|complianceCookie||Preference Cookie||Used to store your acceptance of the cookie warning message initially shown when you first visit our website||Expires 365 days from set/update|
|__utmc||Google Analytics cookies||Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout||Expires at the end of browser session|
|__ga||Google Analytics cookies||Stores a unique client identifier (Client ID), which is a randomly generated number. Once the ID is generated it is stored in the cookie and is included with each hit/request sent to Google Analytics. This ID is later used by Google Analytics servers to calculate user, session and campaign data.||Expires 24 months from set/update|
|__gat||Google Analytics cookies||This is described by Google as “Used to throttle request rate” although there is little data about these cookies, the value (other than the domain) is set as “1”.||Expires 10 minutes from set/update|