RVS and NEH&F Clinical Commissioning Group Shuttle Bus Service


Free shuttle for Voyager Family Health patients
A free shuttle bus is being laid on for patients at a Farnborough GP practice to help them get to their appointments.
Patients registered with Voyager Family Health can travel between the practice’s two sites at no cost from Monday to Friday in a minibus operated by Rushmoor Voluntary Services.
The service is aimed at helping patients who don’t have their own transport but need treatment that is provided at either site.
Dr Glen Micklethwaite, Senior Partner at Voyager Family Health, said: “We recognise that not all of our patients have their own transport and if we are asking them to travel to our other site for treatment then we need to help them to get there and back.
“It’s good news for our patients that Rushmoor Voluntary Services have been able to help, as they have a lot of experience of providing transport and other support services to local people.
“We hope that patients will find the service useful and that they will bear with us until we are able to move from our two current sites to one single base when the new Farnborough Centre for Health opens next year.”
Patients will need to obtain their free shuttle bus pass from the practice reception, where they can also receive other details, including a timetable for the shuttle and the pick-up and drop-off locations.
Carole, a patient of Voyager Family Health, said: “This bus will be an invaluable asset, particularly for those who are not very mobile, we must use it or lose it as it is on a three month trial”
Voyager Family Health was created by the merger of Milestone Surgery and Southwood Practice on April 1, 2019. The practice is operating from the two sites while the former Voyager building in Apollo Rise is converted into Farnborough Centre for Health. Once the conversion work is completed, Voyager Family Health will move into the building, along with Farnborough’s Integrated Care Team and other health services.
Voyager Family Health has worked with NHS North East Hampshire and Farnham Clinical Commissioning Group (CCG) to arrange and fund the shuttle.
Donna Bone, Chief Executive of Rushmoor Voluntary Services, said: “We’re delighted to be able to support Voyager Family Health’s patients by providing transport for them.
“When you need to see somebody at your GP surgery the last thing you should be worrying about is how to get there, so it’s great that the practice and the CCG have taken steps to address this.” ENDS Photo caption: (from left) Voyager Family Health Senior Partner Dr Glen Micklethwaite, Practice Manager Helen Gledhill and patient Carole on board the new shuttle bus to help the practice’s patients travel between its surgeries for appointments.
Notes for editors NHS North East Hampshire and Farnham CCG is the group of health professionals responsible for planning and buying the majority of local health services for their population of more than 228,000 residents registered at GP practices in Farnham, Aldershot, Farnborough, Fleet, Yateley and the surrounding areas.
For more information, or to request an interview, contact Olly Hemans, communications officer at North East Hampshire and Farnham CCG on 01252 335110 or email
Rushmoor Voluntary Services are the Council for Voluntary Service (CVS) in Rushmoor. Our role in the community is to champion volunteering and to help and support any voluntary or community group working in the Borough of Rushmoor. We work in partnership with the voluntary, statutory and business sectors, enabling all the people of Rushmoor to play a full and active part in the life of the local community.
For more information:
Contact Donna Bone at or 01252 540162