search

Coronavirus (COVID-19) – helping Hampshire residents most in need

29/10/2020

Telephone helpline

If Coronavirus has had an impact on you or any aspect of your life, including anyone who is self-isolating, please call the helpline for advice and support.

The Hampshire Coronavirus Support and Helpline can be contacted on 0333 370 4000. (Calls charged at local rate.) Or you can request a call-back from the helpline by completing the

call-back request form.

The helpline is open 9am to 5pm every weekdays and 9am to 4:30pm on Fridays.

We can signpost you to information, advice and relevant services to support you with a range of issues, including:

  • Where to find help in your community
  • Debt and money worries
  • Mental health support
  • Domestic abuse
  • Bereavement
  • Problems with drug and alcohol misuse
  • Volunteering

Please note the service is for people currently residing in the county of Hampshire. If you are a resident of Southampton, Portsmouth or the Isle of Wight, and call the number above, you will be signposted to their respective local support numbers.

Extra support for vulnerable families during half term

Extra help is available this half term for any family in need of urgent support with accessing essential food assistance. Families are asked to contact their local Community Voluntary Service (CVS) who will signpost them to their nearest source of support:

Basingstoke Voluntary Action (covering Basingstoke and Deane District Council)

Hart Voluntary Action (Covering Hart District Council)

Rushmoor Voluntary Services (Covering Rushmoor Borough Council)

Community First (covering Winchester City Council, East Hampshire District Council, New Forest District Council, Fareham District Council, Havant Borough Council)

Unity (covering Test Valley Borough Council)

Gosport Voluntary Action (Covering Gosport Borough Council)

One Community (Covering Eastleigh Borough Council)

Online information and help

The Connect to Support Hampshire website has a Coronavirus resource page with information to help you on a range of topics, including:

    • The latest government and NHS advice
    • Where to find help in your community
    • Debt and money worries
    • Mental health support
    • Domestic abuse
    • Bereavement
    • Helping someone to get online
    • Problems with drug and alcohol misuse
    • Volunteering

Public Health England have

information and ideas on how to stay active during the coronavirus outbreak and information about

health and wellbeing at home.